So you’re ready to spoil your pup with something delicious but not sure how?
Here’s how ordering works at The Puptisserie in 5 simple steps!
Placing your order
Choose Your Products
Take your time browsing as you pick from our range of delicious treats, pawsome pupcakes and show stopping cakes.
Didn’t see what you were looking for, or you’re after something Extra Special? Reach out to us to arrange a custom order!
Place Your Order
Once your cart’s full of pups approved picks, place your order online at anytime 24/7. Just allow 3 days notice for us to bake everything fresh and on time!
Final Confirmation
3-5 days before your order is ready, we’ll send a confirmation message with everything you need to know like: pickup location, timing and instructions. Haven’t received it? Give us a nudge, it’s possible we have been distracted playing with the dogs.
Baking
To ensure the best quality and maximum freshness we make everything fresh to order in the 2 days prior to pickup!
Collect and Enjoy
Swing by at your scheduled time and pickup your order.
It’s as simple as that!
Puptisserie Delivery
Our new Puptisserie Delivery service is now available for select Brisbane suburbs.
We’re starting small while we fine-tune our process, so availability is limited as we test and expand our delivery routes.
Here’s what you need to know:
Check if Delivery is Available in Your Area
At the moment, delivery is only available to certain postcodes.
You can enter your postcode in the shopping cart or at checkout to see if your address is part of our trial area.
Delivery Days and Times
Deliveries currently run between 10 am – 12 pm on Mondays, Wednesdays, and Fridays.
This is just the start, as our delivery route fills with happy pups, we plan to add even more days and times to the mix!
Selecting Your Delivery Window
When you choose Puptisserie Delivery as your shipping method, you’ll need to select the 10 am – 12 pm time slot on your preferred day (Mon, Wed, or Fri).
Please note that this isn’t a specific appointment time as your delivery will arrive sometime within that window, depending on where you fall along our delivery route
Delivery Reminders and Safe Drop-Off
A couple of days before your delivery, you’ll receive an SMS reminder confirming that your order is coming in a few days.
Please make sure someone is home to receive it when it arrives, as we’re unable to leave deliveries unattended for food-safety reasons.
Day-of-Delivery Updates
Once the delivery run is underway, you’ll receive a second SMS with an approximate delivery time based on your place along the route.
These times are only estimates, as things like traffic or multiple deliveries can affect the schedule slightly, but we’ll always do our best to keep you updated if anything changes.